Privacy Policy USA, Inc. ("") is committed to protecting the privacy and security of your personal information. This Privacy Policy (“Policy”) describes the personal information we may collect about you, how we may use it, when we may disclose it, how we safeguard it, and how you may access it and control its use. The policy also provides other important privacy information and describes when and how we may change this policy and how to contact us with any questions or comments.


Personal Information

This policy applies to personally identifiable information (“personal information”), which is information that we directly associate with a specific person or entity (for example, name; addresses; telephone numbers; electronic records; wireless device location). Personal information does not include “anonymous” or "aggregate" information – neither of which are associated with a specific person or entity.

Collection of Personal Information

We collect personal information about you when you use our services or otherwise interact with us. Such information includes:

Information you provide.

We collect personal information when you sign up for and use our services, and when you e-mail, call, or otherwise communicate with us. For example, we may collect personal contact, billing, and credit information when you sign up for services or purchase products. We may also collect personal information when you call or e-mail our customer service representatives, enter information on our Web sites, submit survey responses, pay for service, or submit a job application or résumé. If you provide personal information to us in connection with a co-sponsored Web site, this policy will apply to our use of the information and the co-sponsor’s policy will apply to their use of the information.

Information automatically collected.

We automatically collect certain information, some of which may be associated with personal information, whenever you use our services or Web sites. When your computer Web browser or other communication device (including phone, PDA, etc.) accesses our Web sites or wireless deck pages (Web pages designed for access by wireless device browsers), we automatically receive certain information, such as your IP address, browser type, date and time, and the Web page you visited before visiting our site.

Information from other sources.

We may also obtain personal information about you from other sources. For example, we may receive credit information from third-party sources before initiating, or during the time we provide your service, or in connection with employment reviews, and we may obtain updated address information from other vendors. We may also purchase personal information (for example, e-mail lists, postal mail lists, demographic and marketing data) from others.

Use of Personal Information

We use personal information for a variety of business purposes, including for example, to complete transactions and bill for products and services; verify your identity; respond to your requests for service or assistance; anticipate and resolve actual and potential problems with our products and services; create and improve products and services; suggest additional or different products or services; make internal business decisions about current and future offers; provide personalized service and user experiences; and protect our rights and property. If you submit a job application or resumé, we use personal information to communicate with you and, subject to applicable law, evaluate your qualifications for employment. We may also use personal information to contact you about or third-party products, services, and offers that we believe you will find of interest. We may contact you by telephone, postal mail, e-mail, or other methods. You may opt-out of receiving marketing communications from us at any time by sending us a message from the message center when you are logged in as a Client.

Disclosure of Personal Information

We do not sell, rent, or otherwise provide your personal information to unaffiliated third-parties (parties outside the corporate family) to market their services or products to you. We may, however, disclose your personal information to unaffiliated third-parties as follows:

With your consent.

We may disclose personal information about you to third-parties with your consent. We may obtain your consent in several ways, such as in writing; online, through "click-through" agreements; orally, including through interactive voice response; or when your consent is part of this policy or the terms and conditions pursuant to which we provide you service. Your consent is sometimes implicit. For example, if you purchase a product and ask that it be shipped to your home, you implicitly consent to our disclosure of your name and address to a third-party shipping company to complete delivery.

To the primary account holder (“Client”).

We may disclose personal information of an account user to the Client (the party financially responsible for the account). If a business, governmental agency, or other individual obtains service for you, that entity or individual is our customer, and we may provide personal information about you or your use of the service to them or others at their direction. When you are the primary account holder, but you receive special or discounted pricing, terms, or other benefits through another party’s agreement with us (for example, an employee discount), we may provide enough personal information to that party to verify your initial and continuing eligibility for benefits under their agreement with us and to calculate any associated discounts.

Transaction processing.

We may disclose personal information to third-parties who complete transactions or perform services on our behalf (for example, billing, shipping, customer service), transactions on your behalf (for example, verification of your account information at your request to a third-party business). We typically restrict by contract the manner in which these third-parties may use and disclose personal information about you without your consent.

Third-party services.

Your personal information may be disclosed when the use of our services allow you to take advantage of services and products offered by other companies. For example, in the event that you are entitled to a discount on goods and service at other merchants by virtue of your enrolment in our service.

Business transfers.

We may disclose personal information as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information could be transferred to third-parties as a business asset in the transaction.

Legal process & protection of and others.

We may disclose personal information or communications where we believe in good faith such disclosure is necessary to comply with the law or respond to legal process (for example, lawful subpoena, court order, E-9-1-1 information); to enforce or apply agreements; to initiate, render, bill, and collect for services and products; to protect our rights or property; in connection with claims, disputes, or litigation; to protect users of our services and others from fraudulent, abusive, or unlawful use of, or subscription to, such services; to facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government; or if we determine disclosure is necessary in an emergency situation.

Security and Retention of Personal Information

We use a variety of physical, electronic, and procedural safeguards to protect personal information from unauthorized access, use, or disclosure while it is under our control. For instance, when you provide sensitive information (such as credit card numbers) to our Web sites, we use transmission encryption technologies like Secure Socket Layer (SSL). Although we cannot guarantee that loss, misuse, or alteration of your personal information will not occur, we strive to prevent such occurrences.

Our practices and procedures are designed to limit personal information access to those employees and agents with a legitimate need to access such information. employees are bound by confidentiality obligations and our Code of Conduct, which obligate them to protect the confidentiality of our customers’ personal information. Violations subject employees to disciplinary action, up to and including termination.

We retain personal information for as long as we have a business need or as applicable laws, regulations, or government orders require. When we dispose of personal information, we use reasonable procedures to erase or render it unreadable (for example, shredding documents and wiping electronic media). We will make reasonable attempts to notify you if we determine that a security breach involving your personal information has occurred and creates a risk of identity theft or service disruption, or as otherwise required by law.

Access and Choice

Access to Your Information

You may access and modify your contact information by visiting, or by contacting Customer Service. We will make good faith efforts to resolve requests to correct inaccurate information except where the request is unreasonable, requires disproportionate technical effort or expense, jeopardizes the privacy of others, or would be impractical.

Choices Regarding Use of Your Information

We want to provide you with meaningful choices regarding our marketing communications and you may choose to limit or opt-out of certain communications from at any time. While you may elect not to receive marketing information from us, if you subscribe to our services or buy our products, you will continue to receive invoices, customer-service and transactional notices, and similar communications.

* If you are a customer and you manage your account online, you can change your marketing preferences by logging into your account at;
* You may also manage your marketing preferences by contacting Customer Service, or, with respect to marketing e-mails, by following the “unsubscribe” instructions on any marketing e-mail we send you.

Please be aware of fraudulent e-mails and Text messages. will never contact you and ask for User ID or Password information. The website is programmed to enable you to recognize the real website.



If you authorize a child to use our services or products by providing them a device associated with your account, any personal information associated with such use will be treated as your information in accordance with this policy. We do not otherwise intentionally or knowingly collect personal information on our sites from anyone under the age of 13. We encourage parents to be involved in the online activities (including wireless Internet browsing) of their children to ensure that no information is collected from a child without parental permission.

Cookies, Web Beacons, and Similar Technologies

We may use cookies (small data text files placed on a computer or device which you use) or similar technologies to identify the computer or device and record your preferences and other data so that our Web sites can personalize your visit(s). We may also use information collected from cookies to improve our sites, make recommendations, and complete transactions you request. You may be able to set your browser(s) to reject cookies or delete cookies, but that may result in the loss of some functionality on our sites. We may also use Web beacons (small graphic images on a Web page or an HTML e-mail) to monitor interaction with our Web sites or e-mails. Web beacons are generally invisible because they are very small (only 1-by-1 pixel) and the same color as the background of the Web page or e-mail message. If we combine or link cookie or Web beacon information with personal information, we will treat the combined or linked information as personal information under this policy. We may employ third-parties to place advertisements about our products and services on other Web sites. The use of cookies, Web beacons, or similar technologies by such third-parties is subject to their privacy policies – not this policy.

Customer Proprietary Network Information (CPNI)

Customer Proprietary Network Information, or "CPNI", is a form of personal information that is generated in connection with the telecommunications services we may provide to you. CPNI includes, for example, location information. CPNI does not include your name, address, or phone number. Under federal law, you have a right, and we have a duty, to protect the confidentiality of CPNI and we have adopted policies and procedures designed to ensure compliance with those rules. We won’t intentionally disclose your CPNI to third-parties without your permission, except as allowed under FCC rules, applicable law, as explained in this policy, or in our Terms and Conditions. However, you may designate other “authorized users” (for example, a spouse) to access and manage your account information, including CPNI. Other users may generally access online account information related only to their respective service(s), (for example, if a parent provides a device to their child, the child may access online information about that device – including CPNI).

Customer Service Monitoring

We may monitor and record phone calls, e-mails, or other communications between you and our Customer Service representatives or other employees for training and quality assurance purposes and to review specific transaction requests.

Forums and Chat Rooms

If you use or link to a public forum, bulletin board, chat room, or social network on or from a Web site, be aware that any personal information you submit can be read, collected, or used by other users of these forums, including to send you unsolicited messages. We are not responsible for access to or use of personal information you choose to submit or share with others.

Location-Based Services

Our network detects your device's approximate location whenever it is turned on (subject to coverage limitations). This location technology is the basis for providing emergency services, and permits us to provide your general location to a Private Investigator, Law Enforcement, emergency medical service provider, or emergency dispatch provider. We may also use this technology to disclose, without a user’s consent, the approximate location of a wireless device to a governmental entity or law enforcement authority when we are served with lawful process or reasonably believe there is an emergency involving risk of death or serious physical harm.

With your consent, we may also provide location-based services or provide third-parties access to approximate location information so they may provide such services to you. You should carefully review the specific terms and conditions applicable to your use of location-based services for any special privacy implications or rules. You should also carefully review the privacy policies and other terms of third-parties with whom you have authorized the sharing of your location information, and you should consider the risks involved in disclosing your location information to other people. Where a wireless device user requests that their location information be revealed to other persons (through a application or a third-party application you place on your device), the wireless device user will not be provided options for managing when and how such information should be shared.

Network Information Storage

Some devices may automatically upload to network servers information you have stored on the device and/or SIM card in order to facilitate specific functions. For instance, some devices back-up your address book. You may choose to disable such uploads but this may affect functionality of the device or your services. Refer to instructions for your device and service for details or contact Customer Service for more information. We may also provide you the ability to upload other information from your device to network servers. For instance, you may have the option to upload pictures, recordings, calendars, tasks, or notes. Uploaded information will not be used by for purposes other than as disclosed in connection with those services, this Privacy Policy, or applicable Terms and Conditions, and will not be shared with third-parties for their use, without your prior consent.

Services and functionality offered through certain devices are provided in conjunction with other entities. As a result, personal information from your devices may be uploaded and stored on their servers. Their specific terms and conditions, terms of use, and privacy polices apply to those services.

Other Governing Terms 

This policy does not modify or alter any applicable agreement you have with For example, our Terms and Conditions govern your use of our Web sites. Additionally, if you use our products or use or subscribe to our services, our Terms and Conditions, one or more applicable service agreements, and certain other terms may apply to your use, purchase, or subscription. If this policy conflicts with any portion of those terms and agreements, those terms and agreements govern to the extent of the inconsistency.

Protecting Your Own Personal Information

You play an important role in ensuring the security of personal information, including protecting against unauthorized access to your device. Many devices store information both in the device and on a SIM card. Therefore, before discarding, trading in, or giving away your device, be sure you remove and retain your SIM card and follow the manufacturer's instructions for deleting personal information or other data on the device. (This can be found in your owner's manual or on the manufacturer’s Web site.) If you provide a third-party access to your device, you should understand that personal information will remain on the device and may be accessible, deleted, altered, or transferred to another device or our network servers by the person using the device, and that we will treat that user as you for purposes of this policy.

We encourage you to use passwords to prevent unauthorized access to your device. You may also establish an optional password to identify yourself during calls with our Customer Service representatives. We recommend that you use unique, non-obvious passwords, that you periodically change your passwords, and that you not share your passwords with others. Notify us immediately if you believe your device has been lost or stolen or if you believe your personal information has been accessed without your consent.

Third-Party Advertising

You may see third-party advertisements on some Web sites and deck pages. These third-party advertisers, or their ad networks, may place or access cookies on your device and may collect certain anonymous information about your visit on our sites. The third-party advertisers who provide these ads may use this information to provide you with advertising on our Web sites and deck pages, as well as on other sites. This advertising may be tailored to the interests the advertisers have inferred from your browsing of our Web sites or other Web sites with which the third-party is affiliated as an ad server or ad network. We do not provide personal information about you directly to the advertiser. We may, however, provide third-party advertisers with anonymous demographic or similar data (unrelated to your browsing activities) that does not personally identify you. This data may be used by them to help tailor their ads on our sites or deck pages, and on other sites.

Third-party advertisers or ad networks operating on our Web sites are required to participate in the opt-out process established by the Network Advertising Initiative (NAI). To learn more, or to opt-out of the automatic collection of information by these parties, please visit the NAI site. Please note that this opt-out is cookie-based. If you change computers, change Web browsers, or delete cookies, you will need to visit the NAI site and opt-out again. does not have control over or access to any information contained in the cookies that are set on your computer by ad servers, ad networks, or third-party advertisers.

Third-Party Applications for Your Devices

When you install third-party applications (for example, programs, widgets, etc.) on your device, you may give your consent for the third party to access certain information you have stored on your device (for example your contact list). You may also give your consent for the third party to access information stored on’s network to facilitate the application’s functions (for example, you may consent to third-party access to your location information – see Location Based Services). In either case, the manner in which such third-parties may use, share, or disclose such information is governed by their terms and conditions and their privacy policy – not this policy.


Changes to This Policy

We may update this policy if we materially change our practices or if legal or regulatory changes require it. If we decide to use or disclose personal information in a way that is materially different from that which was stated in this policy at the time the personal information was collected, we will notify you by posting notice of the change on our Web site's home page for at least 30 days before we implement that change and will give you an opportunity to opt-out of the proposed use or disclosure of previously collected personal information. You should refer to this policy often for the latest information and the effective date of any changes.

How to Contact Us

If you have any questions or comments about this policy or about's privacy practices, please send a message from the Client section of when you are logged in as a Client, or call Customer Service.

© Copyright 2010-2011 We The Physicians, Inc.
Revised: August 18, 2011